
Having dealt with another management company before using the services of Florida 1st we definitely noticed a big difference, Florida 1st are a very well managed company, just weeks after employing them we noticed a big difference in the cleanliness & condition of our villa. When we arrive at our property we expect it to be clean and in a general good condition. Florida first always makes sure of this, we are never disappointed. I would definitely recommend them to other villa owners
Tony & Tracy Bleasdale from LiverpoolIt's a great idea, but its so far away, what if something goes wrong?' My wife's first thoughts when i mentioned owning a home in Florida. Yes, 4000 miles is a long way but thankfully we found Dave & Dorriane at Florida First. They came highly recommended, which is always a good thing in my book. Florida First guided us from start to finish on subjects from what type and size of property to buy to which insurance company to use for the house. When the house was bought their service got even better. Bookings have been abundant and the level of house cleaning and speed of response to enquiries from renters has been second to none. We will continue to recommend Florida First to anyone and everyone who shows any interest in Floridian property.
Stuart & Jane Rowlingson from ShropshireWe have been with your company since we bought our first villa in Florida. Now, 3 years later and with another villa under our belts, we are still very happy with the service you supply. We have always felt confident that you and your team in Florida are there to look after our best interests at all times, and during that three years we have given you many challenges, which you have met with professionalism and commitment. But none more so than in the past year, when no less than 4 hurricanes decided to pay a visit to our area. From 4000 miles away we were anxious and unaware of the consequences, but your team kept us updated at all times with the local conditions and how our properties fared with the direct hits from Charley, Frances, Ivan and Jeanne. We even received bulletins late in the UK night, which meant your team must have been busy into the early hours of the Florida morning. Well done Florida 1st, and a huge thank you to all the team. Be sure that villa number 3, when it arrives, will also be under your management.
Eric & Diane Peam from DevonThe simplest thing about buying a house many thousands of miles away is making the actual decision! The significance of what you have done then hits you and that’s the time you need sound and practical advisers to rely upon. We chose Florida 1st as our management company for their friendly, helpful and above all, professional approach. In the run up to closing on the purchase they were there at every turn to guide and assist. Things certainly would not have run as smoothly without them in the initial stages and subsequently, they have not disappointed. A family run business that puts its clients first, we have no concerns that our best interests and those of our guests are not in the safest of hands. They are easy to deal with and nothing seems too much trouble; that gives us tremendous peace of mind. The manner in which they sorted out the aftermath of Hurricane Charley is true testament to their commitment to deliver a 1st class service come what may. Our guests at the time could not speak highly enough about them. We have had no regrets whatsoever about appointing Florida 1st as our management company and would have no hesitation in recommending their excellent services to other Florida homeowners.
Macy & Malcolm Hilton from ScotlandWe have used the services of Florida 1st since we purchased our home in Kissimmee two and a half years ago. We feel very comfortable knowing that they are constantly monitoring our Villa whilst we are in the UK and should any problems arise we are confident that they will deal with it without delay. We have and will continue to recommend new home owners to use the services of Florida 1st without hesitation.
Terry & Linda Pottage from ManchesterEven before the initial elation at owning our Florida Villa had subsided, we were advised that our standards were too high and our expectations were too great for any Management Company. We wanted our considerable investment to be kept and maintained in an ‘as new’ condition. Our first management company, (who sold us the home) advised that our requirements were unrealistic and impossible to achieve. We were most fortunate indeed that we were recommended to Florida First, as in the three years they have cared for our Floridian investment, they have consistently exceeded our expectations and achieved a standard we could only dream of. Their superlative performance in the cleaning and maintenance of our dream home is only exceeded by the level of informative service they offer in relation to periodic maintenance issues with our villa. They offer an exceptional level of informed correspondence, keeping us in touch with daily developments in relation to our holiday home. Each of our guests returning to the UK after their dream vacation are sent a mini-survey, just to monitor feedback and identify any potential or developing problems. Florida First never achieve a rating less than 100% in the eyes of our most important critics, the guests in our holiday home. Suffice to say that our initial despair at the potential for keeping our major investment in pristine condition has now been replaced by a feeling of intense satisfaction. We now realise that our holiday home in the Sunshine State can not only be kept in A1 condition, but that we also have ‘eyes, and ears’ on site, that are second to none, in Florida First. We would have absolutely no hesitation in recommending the Florida First Home Care service to anyone of a discerning and critical disposition.
Lorraine & Bob Davies from Isle of WightFlorida First have been fantastic ......... after having problems with previous management companies it is lovely to know that our villa is in such safe hands and always kept extremely clean. After the recent hurricanes Florida First have been quick off the mark to repair fence panels, pool screen door and damage to our roof. A nice family firm who really care...
Alex & Justine Dyke from Isle of WightBeing a family run business with offices in the U.K and Kissimmee, made Florida First our First choice. When we purchased our villa 2 years ago, they were very helpful and supportive when it came to all the paperwork and legal matters, which took a lot of worry out of the transaction. On the management side, again, they have been very professional and reliable with the upkeep of the villa and also the relevant paperwork. The feedback from our clients renting our villa has always been good and that they have always been helpful and quick to respond to any problems that have been reported. In view of this I would have no hesitation in recommending Florida First to any future clients.
Peter & Beryl York from Buckinghamshire